Shipping Policy
At Bharat Skytech, we are committed to ensuring that your orders reach you in a timely and efficient manner. Here’s what you need to know about our shipping process:
Processing Time: Orders are processed within 1-2 business days of receipt. You will receive a confirmation email once your order has been dispatched.
Shipping Methods: We offer various shipping methods to meet your needs. Standard shipping is available across India. For expedited shipping options, please contact our customer service team.
Shipping Costs: We provide free shipping on all orders across India.
Delivery Time: Estimated delivery times vary based on location. Typically, standard shipping takes 5-7 business days. Remote locations may experience longer delivery times.
Order Tracking: Once your order has been shipped, you will receive a tracking number to monitor your shipment’s progress.
Delivery Issues: If you encounter any issues with your delivery, please contact our customer support team immediately for assistance.
Return Policy
We want you to be completely satisfied with your purchase. If you need to return an item, please follow these guidelines:
Eligibility for Return: Returns are accepted within 30 days of the delivery date. The item must be unused, in its original packaging, and in the same condition as received.
Return Process: To initiate a return, please contact our customer support team with your order number and reason for return. Our team will provide you with instructions on how to return the item.
Return Shipping Costs: Return shipping costs are the responsibility of the customer unless the return is due to an error on our part (e.g., incorrect or damaged item).
Refund Processing: Once we receive and inspect the returned item, we will process your refund within 5-7 business days. The refund will be issued to the original payment method.
Non-Returnable Items: Certain items may not be eligible for return, including but not limited to, customized products and items marked as non-returnable.
Refund Policy
We strive to ensure that you are satisfied with your purchase. If a refund is necessary, here’s what you need to know:
Refund Requests: Refund requests can be made if the item received is defective, damaged, or incorrect. If you wish to request a refund, please contact our customer support team within 30 days of receipt.
Refund Process: Once we receive the returned item and confirm its condition, we will process your refund. Refunds are processed within 5-7 business days and will be issued to the original payment method used for the purchase.
Partial Refunds: In some cases, partial refunds may be issued for returned items that are not in their original condition or have been used.
Contact Us: For any questions regarding refunds, returns, or shipping, please reach out to our customer support team at +91 9713131329 or email us at info@bharatskytech.com.
